Contact Number: (718) 210-0195
711 Avenue U, Brooklyn, NY 11223

    Terms of Use

    Terms of Use

    Last updated: April 9, 2026

    Welcome to Kind Veterinary Clinic’s website. By accessing or using https://kindveterinary.com/ (the “Site”) or any of our services, you agree to be bound by these Terms of Use. If you do not agree to these Terms, please do not use the Site.

    1. Use of the Site

    You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Site. Prohibited conduct includes:

    • Transmitting any harmful, unlawful, or offensive content
    • Attempting to gain unauthorized access to any part of the Site
    • Using the Site for any commercial purpose without our prior written consent
    • Interfering with the proper functioning of the Site

    2. Intellectual Property

    All content on this Site, including text, images, logos, graphics, and design, is the property of Kind Veterinary Clinic or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our express written permission.

    3. Medical Disclaimer

    The information provided on this Site is for general informational purposes only and does not constitute veterinary medical advice. Always consult a qualified veterinarian for diagnosis and treatment of your pet. Kind Veterinary Clinic is not liable for any actions taken based on information provided on this Site.

    4. Appointments and Bookings

    Requests for appointments submitted through our website or third-party tools are subject to availability. Submission of a request does not guarantee a confirmed appointment. We will contact you to confirm scheduling. Cancellations should be made with reasonable notice.

    5. SMS / Mobile Messaging Terms & Conditions

    1. You will receive messages for upcoming appointments, scheduled services, and general customer care.
    2. You can cancel the SMS service at any time. Just text “STOP” to the message. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To resubscribe and opt back in to receive texts from this number, text “START”.
    3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance or how to unsubscribe.
    4. Carriers are not liable for any delayed or undelivered messages.
    5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies, and if you have any questions about your text plan or data plan, it is best to contact your wireless provider.
    6. If you have any questions regarding privacy, please read our privacy policy: https://kindveterinary.com/privacy-policy/

    Opting Out

    Texting the keyword STOP to the mobile number you received messages from will opt you out of the messaging program. You will receive a final confirmation text message. No further messages will be sent to your mobile device, unless initiated by you.

    6. Third-Party Services

    Our Site may integrate with third-party platforms and services (such as Otto, our veterinary communication platform) to enhance your experience. These third-party services have their own terms and privacy policies, which we encourage you to review. Kind Veterinary Clinic is not responsible for the practices or content of third-party services.

    7. Limitation of Liability

    To the fullest extent permitted by applicable law, Kind Veterinary Clinic and its staff shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the Site or our services. Our total liability to you for any claims arising from these Terms shall not exceed the amount you paid us in the twelve (12) months preceding the claim.

    8. Disclaimer of Warranties

    The Site and its content are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components.

    9. Governing Law

    These Terms of Use shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts located in Kings County, New York.

    10. Changes to These Terms

    We reserve the right to update or modify these Terms of Use at any time. Changes will be effective upon posting to this page with an updated effective date. Your continued use of the Site after any changes constitutes your acceptance of the revised Terms.

    11. Contact Us

    If you have any questions about these Terms of Use, please contact us at:

    Kind Veterinary Clinic
    711 Avenue U, Brooklyn, NY 11223
    Phone: (718) 210-0195
    Website: https://kindveterinary.com/contact-us/

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